Cymbals aren’t simple,
but warranties should be.
Learn more below.
We’ve got your back.
Every one of our cymbals comes with a 12 month warranty against manufacturer defects. That means lathing cracks, edge cracks, and similar issues are covered.
We want to take care of you as soon as possible, so do the following. Look at our guide below to see what kinds of cracks and damage are covered under warranty. Then, call us or email us and we’ll get you a new cymbal quickly and efficiently.
Don’t be stuck on the gig without your new favorite cymbal. We’re drummers. We know that problem, and we’re not going to leave you hanging.
Need help navigating our warranty policy? See details below and email us or call us at 262-748-1117.
Lathing Crack
When a cymbal cracks through the lathing, the lines going around the cymbal from the production process that visually resemble tree rings, we will cover cymbal replacement under our warranty policy if the crack is under two inches in length.
Edge Crack
When a cymbal cracks from the edge inward, as illustrated, we will cover cymbal replacement under our warranty policy if the crack is under one inch in length.
Large Edge Crack
When an edge crack is left to grow by continued use of the cymbal, the crack will grow and may start to resemble the image here. We will not cover a cymbal like this under our warranty policy.
Cymbal Missing
When a lathing crack is left to grow and the cymbal is continually used moving forward, the crack may continue to grow and chunks of the cymbal may be removed by some users to improve the sound quality of the broken cymbal. We will not cover cymbals like this under our warranty policy.